Using Adobe Sign

Instructions for using Adobe Sign for forms that require signatures.

Complete & route a form

1. Find Username Emails

1. Find Username Emails

Find HSU username emails (abc123) for everyone who needs to sign your form. You will be asked to enter these emails before initiating the form. Don't use "name" emails with Adobe Sign.

Use the Adobe Sign Directory to look up HSU username emails.

2. Sign in to Adobe Sign

2. Sign in to Adobe Sign

After you click the form link, you will be prompted to sign in, select the Continue with Google option.

[Note: If you encounter problems with Adobe Sign, make sure you are signed out of any personal gmail accounts and are signed in to your HSU gmail account.]

Adobe Sign Signin. Use Continue with Google option

You will either be:

  • Automatically logged into your Adobe Sign account via Single Sign On (if you are already logged into your computer with your HSU credentials), or

  • Redirected to the HSU Authentication page where you will need to enter your HSU username and password.

3. Enter emails

3. Enter emails

Once you are in Adobe Sign, enter HSU username emails as directed.

  • Click more to expand “How this workflow works?” so you can see all the instructions.

  • You must use HSU username emails with Adobe Sign. Do not use "name" emails.

  • A red asterisk by the recipient indicates that this is a required email.

  • Emails must be entered in the appropriate field to ensure correct routing.

Example Adobe Sign workflow. You must use username emails with Adobe Sign




4. Initiate the form

4. Initiate the form

You will see the form in the Files box, continue to scroll down. Click Send to initiate the form.

The send button is located at the bottom under the files box.

 

5. Complete & sign form

5. Complete & sign form

When the form opens, follow the prompts and complete the fields assigned to you.

Click on the signature field to add your signature.

Adobe Sign prompt to enter signature


An agree to terms banner will appear at the bottom. Click on the Click to Sign button to finish signing the document.

Adobe Sign Agreement Banner. I agree to the Terms and Consumer Disclosure of this document. Click to sign.

Forms & Policies

Adobe Sign

Adobe Sign Directory
Look up who needs to sign your form & username emails (requires login)

Additional help

Check status

Check status

You may check the status of your document any time.

1. Go to Adobe Sign. You may want to bookmark this for future use.

2. If prompted, select the Continue with Google Option. You will either be automatically logged into your Adobe Sign account via Single Sign On (if you are already logged into your computer with your HSU credentials), or redirected to the HSU Authentication page where you will need to enter your HSU username and password.

3. In the Home tab, click on IN PROGRESS

Adobe Sign welcome page


4. A list of in progress documents will display. You can view the status and the number of steps completed here or click Open to view who has signed your form.

In Progress lists the status of documents and the number of steps complete.

5. In the column to the right of your document, you can view when you initiated the form and who has approved.

Number of recipients and date completed

Cancel a form

Cancel a form

If you resubmit a form, remember to go back a cancel the previous one.

1. Go to Adobe Sign.

2. If prompted, select "Continue with Google" option. You will either be:

Automatically logged into your Adobe Sign account via Single Sign On (if you are already logged into your computer with your HSU credentials), or redirected to the HSU Authentication page where you will need to enter your HSU username and password.

3. Click on IN PROGRESS

Locate the document you want to change. Click on Open.

Adobe Sign. Manage tab. Shows status of your argeements: In Progress, Waiting for you, and Completed.

4. In the column to the right of the document, click on Cancel

5. In the box that opens, enter your reason for canceling the agreement.

6. Check the box to notify recipients and click on Cancel Agreement.

Actions list on the right side of the document includes reminders, cancel, download PDF and Audit Report

Correct a recipient

Correct a recipient

You can correct an email or change who will sign your form.

1. Go to Adobe Sign.

2. If you are prompted, select the Continue with Google Option. You will either be automatically logged into your Adobe Sign account via Single Sign On (if you are already logged into your computer with your HSU credentials), or redirected to the HSU Authentication page where you will need to enter your HSU username and password.

3. Click on IN PROGRESS

4. Locate the document you want to change. Click on Open.

5. Locate the list of recipients on the right side under the Actions menu. Click on the recipient you need to change. [You can only replace the current recipient of the agreement. If you need to change a signer that is later on in the process, wait until it is their turn to sign.]

6. Click on Add Alternate Recipient.

recipient information box


7. Enter the correct HSU username email. Click Add.

add alternate recipient dialog box

Disclosure of Student Information

We take your privacy seriously. Read more about the Family Educational Rights and Privacy Act (FERPA).

FERPA